CONTACT US
Main Office
 Florsheim,
Inc.
333 W Estabrook Blvd
Glendale, WI 53212
Toll Free: 1.866.454.0449
HRS M-T 7:45 - 5:30, FRI 7:45 - 4:30
Internet Return Orders:
Email: internet.orders@florsheim.com
US Consumer Relations:
(US Domestic consumers only)
Email: US.Consumers@florsheim.com
MEDIA/PRESS :
Email: Public.Relations@florsheim.com
Florsheim, International
(International consumers only)
333 W Estabrook Blvd
Glendale, WI 53212
Email: international@florsheim.com |
International
Florsheim Canada
(Canadian consumers only)
Email: florsheimcanada@florsheim.com
Florsheim Australia
(Australian consumers only)
website
: www.florsheim.com.au
Florsheim Shoes Europe srl
via degli Artigianni 29/32
Calenzano - Firenze 50041
Italy Phone: + 39. 055. 883. 2111
Email: florsheim.europe@florsheim.com
If you do not recognize your flag, email
Florsheim's
International Division
|
Merchandise must be returned within 30 days of purchase.
Footwear should be tested and tried on carpeted surfaces
only. The shoes must not show any visible signs
of wear and should be returned in the original packaging. Accessories
and shoe care must be unopened and unworn.
EXCHANGES
Please clearly indicate the size, style and color
of the merchandise that would prefer on your original
packing slip. Enclose the packing slip with your
carton. Please send the package to the Weyco Group.
Customer must pay for the inbound shipping of the
old item. We will provide FREE outbound shipping
for the new item.
RETURNS
Please clearly indicate on your packing slip the
reason for your return. State that you prefer to
have funds credited to your charge card or PayPal
account. You will receive the full purchase price
of the product (Shipping charges are not refundable).
Enclosed the packing slip in the carton and return
to the Weyco Group. We will provide FREE outbound
shipping for the new item.
DEFECTIVE MERCHANDISE / SHIPPING ERRORS
Please
contact internet.orders@florsheim.com or dial 866-454-0449
for return instructions.
Address your packages to: Weyco Group, INc.
Attention Internet Sales
333 W Estabrook Blvd
Glendale, WI 53212
SHIPPING POLICY
Orders will usually ship within 2-3 business days.
Orders placed on Friday, Saturday, Sunday and Holidays
are not processed until the following business day.
An automated e-mail will be sent when your order
is shipped and your funds are captured. If we do
not have a product in stock, you will receive an
email with any backorder or cancellation information.
Standard (Ground) shipping via UPS ground is available
within the Continental United States. Actual shipping
time is 3-5 business days. UPS does not deliver to
Post Office Boxes.
Saturday delivery is not available.
$8.00 Standard Shipping on Orders less than $100.00
Standard
(Ground) shipping via UPS ground is available within
the Continental United States. Actual shipping time
is 3-5 business days. UPS does not deliver to Post
Office Boxes.
Saturday delivery is not available.
Any orders shipping to Alaska, Hawaii or Puerto Rico,
regardless of purchase amount, will be $22.00. Military
addresses will be shipped the following business
day via United States Postal Service with a signature
delivery confirmation.
$16.00 UPS 2nd Day Delivery
2nd Day shipping
via UPS 2 business day service is available within
the Continental United States, for orders placed
on business days before 11:30 am C.S.T. Orders placed
past 11:30am will be shipped the following business
day. Orders placed on any National Holiday will be
shipped the next business day. We do not deliver
on Saturdays. 2nd Day is NOT available to Alaska,
Hawaii, Puerto Rico and Military Addresses
$25.00 UPS Next Day Delivery
Next Day shipping
via UPS next business day is available within the
Continental United States, for orders placed on business
days before 11:30 am C.S.T. Orders placed past 11:30
am will be shipped the following business day. Orders
placed on any National Holiday will be shipped the
next business day. We do not deliver on Saturdays.
Next day service is NOT available to Alaska, Hawaii,
Puerto Rico and Military Addresses
CANADIAN
ORDERS
Orders shipping to Canada must be placed at 866-454-0449
or 414-908-1657. Orders will be shipped via UPS ground
service. UPS charges include duty, brokerage, freight
and GST. Canadian credit cards will be charged in
Canadian dollars.
Florsheim is concerned about privacy on the Web. As
such, we have created this Privacy Policy to let
you know how Florsheim assembles and safeguards your
information related to this Site. This Privacy
Policy works in conjunction with the Terms and Conditions
of Use, but does not modify or supercede it.
1. Florsheim's Collection and Use of Your
Information
A. Personal Information.
1) Logging On.
Like most Internet
sites, Florsheim uses your IP address to help diagnose
problems with our server and to administer this Site. Your
IP address is also used to gather broad, demographic
information. This information is for internal
use only and will not be disseminated to advertisers. However,
name and specific registrant information is not linked
to broad demographic data.
2) Submitted Information.
At the
end of the Site, Florsheim asks you to provide it
with personal information regarding your visit to
the Site as well as any information regarding your
interest and/or desire to purchase the products. In
addition, Florsheim may use the contact information
to send you information about Florsheim and the products
that it has to offer. Generally, Florsheim may
collect the demographic and profile data for internal
use only to tailor your experience at our Site, showing
you material that Florsheim think you might be interested
in, and displaying the material according to your
preferences.
3) Purchases.
When you make an online
purchase, the information you provide allows Florsheim
to process and fill your order, and to notify you
of your order status. To complete the order,
Florsheim will need to know your credit card brand,
credit card number and expiration date. Once
an online order has been confirmed, credit card information
is not reused. When you provide any part of the requested
information, you certify that any information that
you provide, including without limitation, any information
related to identification, billing and marketing,
is truthful, accurate, complete and updated. As more
fully described in Paragraph 4, your browser communicates
with a secure server and all information you submit
is encrypted, keeping it private. This technology
makes it safer to transmit your credit card information
over the Internet. Only authorized Florsheim
employees have access to stored information. Florsheim
safeguards information according to established security
standards and procedures, and Florsheim continually
assesses new technology for protecting information. Florsheim
employees are trained to understand and comply with
these information safeguards. For more information
regarding security, see Paragraph 4.
[B. Cookies.
"Cookies" are
pieces of data sent from a Web server to a Web browser
that enable a Web server to identify users that visit
a site hosted by that server. Florsheim may
use Cookies in order to identify you to this Site
so that Florsheim can provide more customized information
and services to you. In addition, this Site
may contain advertisements that may contain Cookies.
To disable the use of Cookies by your browser, review
your browser's preferences and options.
[C. Other Information.
You may choose
to send Florsheim a question via e-mail, register
for a special service or otherwise communicate with
Florsheim. Florsheim uses such information to
communicate with you and to enhance this Site to
better meet your needs.
2. Aggregate Data.
Florsheim may: (a)
extract information that does not identify you specifically,
commonly referred to as Aggregate Data, from the
personal information, Cookies or other information
collected on this Site; and (b) use such Aggregate
Data for internal and/or commercial purposes. You
hereby grant Florsheim and its agents and third party
licensors an unrestricted, exclusive, perpetual and
no cost right to develop, relicense, sell, analyze,
use and exploit such Aggregate Data in accordance
with the guidelines set forth in this Privacy Policy.
3. Right to Opt Out.
You may choose whether
to receive direct marketing communications relating
to Florsheim. If you do not want to receive
such information, you should contact Florsheim, in
accordance with Paragraph 6, and request to "opt
out." Upon receipt and processing of an
opt out request, Florsheim will not include you in
any future marketing communications.
4. Security; No Liability.
Florsheim
and its third party licensors have implemented security
measures to help protect against the risk of loss,
misuse and alteration of any information under Florsheim's
control. Specifically, Florsheim uses the industry
standard secure socket encryption protocol to safeguard
the security of your transactions. When making
a purchase or entering personal information, SSL
technology encrypts your information in an effort
to prevent others from obtaining it. Nevertheless,
such security measures may not prevent all loss,
misuse or alteration of information on this Site,
and Florsheim is not responsible for any damages
or liabilities relating to any such security failures. Furthermore,
this Site may contain links to other sites. Florsheim
is not responsible for nor can Florsheim ensure the
privacy practices or content of such other sites.
5. Modification of Privacy Policy.
Florsheim
may change this Privacy Policy at any time by posting
the changed or amended Privacy Policy on the Site.
Your continued viewing of or use of this Site following
the posting of any changes to this Privacy Policy
will signify your assent to any such changes or amendments.
6. How to Contact Florsheim.
You
may contact Florsheim with questions or comments
regarding this Privacy Policy and this Site at customer.service@florsheim.com.
TERMS AND CONDITIONS OF USE
INTRODUCTION
Welcome to the web site ('Site") for The Weyco
Group, Inc. ("Florsheim").
We are extremely appreciative that you have made
the Florsheim Site your
site for shoes. Please feel free to use and enjoy
this Site and the services,
including the viewing and purchasing of our shoes
and related products ("Services"), which
we offer.
We would like you to know that by accessing, browsing
and/or using this Site, you acknowledge that you
have read, understood and agreed to be bound by these
Terms and conditions of use ('Terms"), including
the Privacy Policy, and to comply with all applicable
U.S. laws and regulations. You also agree not to
in any way alter
or tamper with the software on or the operations
of this Site or in any way compromise
the security of the Site or Weyco Group, Inc.'s Services.
In addition, you hereby represent and certify that
you are at least 18 years of age. If you do not or
cannot
agree to the Terms, please do not use the Site or
any of the Services offered through
the Site. In addition, from time to time, The Weyco
Group, Inc. may need to change or modify these Terms
and, as such, The Weyco Group, Inc. reserves the
right, in its sole
discretion, to do so as needed. Your continued viewing
of or use of the Site following
the posting of any changes to the Terms will constitute
your agreement to any such changes. We hope that
you will find the Site and our Services useful and
come back to visit us offen!
WEYCO GROUP, INC.'S INTELLECTUAL PROPERTY RIGHTS;
LINKING; FRAMING
The Weyco Group, Inc. displays/offers content on
the Site for you to examine. An example of some of
the content included: text graphics, photographs,
pictures, drawings, animation, audio, video, literature
and any other material distributed by The Weyco Group,
Inc. and/or in connection with this Site. Moreover,
The Weyco Group, Inc. attempts to display the content
in a way that will be easily accessible and useful
for you, the customer. Therefore, the selection and
arrangement of this content, as well as the software
published on the Site, are owned by and subject to
copyright and or patent protection of either The
Weyco Group, Inc. or by a third party that authorizes
The Weyco Group, Inc. to make such content available
to you. In addition, all the trademarks, service
marks, trade names, product names, company names,
domain names, patented products, and logos appearing
on this Site are proprietary to The Weyco Group,
Inc. or are the property of their respective owners.
Also, unless approved in writing in advance by The
Weyco Group, Inc., you agree not to: (a) provide
or create a link to the Site; and (b) create any
frames at any other web sites pertaining to or using
any of the content located at this Site. If you do
want to link to the Site, please contact the Florsheim
Brand Customer Service Manager at customer.service@florsheim.com
to
seek approval.
However, if you like, you may copy the content for
your personal use, but you must retain any copyright,
trademark, patent and/or other proprietary notice
on the copied information. Furthermore, these Terms
do not give you any right to reproduce, distribute,
transmit, publish or commercially exploit any information
provided by The Weyco Group, Inc. without permission
of the owner of the copied information.
WARRANTY DISCLAIMER
The content, products and services of The Weyco Group,
Inc. are provided "as is" and without warranties
of any kind, either express or implied, including,
but not limited to, the implied warranties of the
merchantability and fitness for a particular purpose.
The Weyco Group, Inc. does not warrant that any part
of this site will be uninterrupted or error-free,
that defects will be corrected, or that this site
or the server that makes it available are free of
viruses or other harmful components. The Weyco Group,
Inc. does not warrant or make any representations
regarding the use or the use of this site in terms
of its quality, correctness, accuracy, reliability,
or otherwise. You should therefore verify any information
obtained from this site before acting on it. Applicable
law may not allow the exclusion of implied warranties,
so the above exclusion may not apply to you to the
extent not allowed by such law. The Weyco Group,
Inc. explicitly disclaims any responsibility for
the accuracy, content, availability of the information,
products, services or merchandise found on sites
that link to or from third parties. The Weyco Group,
Inc. cannot be held responsible for the materials
contained on third party sites and/or related services
nor does The Weyco Group, Inc. make any representations
or warranties as to the security of any information
you might be requested to give any third party, and
you hereby irrevocably waive any claim against The
Weyco Group, Inc. with respect to such sites and
services.
LIMITATION OF LIABILITY
To the furthest extent permitted by law, under no
circumstances including, without limitation, The
Weyco Group, Inc.'s negligence, shall The Weyco Group,
Inc. be liable for any damages including, without
limitation, direct, special, indirect, consequential
and/or incidental damages that result from your use
or inability to use this site, any of Florsheim.com's
content and/or any related software, even if The
Weyco Group, Inc. or an authorized Florsheim representative
has been advised of the possibility of such damages.
Applicable law may not allow the limitations or exclusion
of liability for incidental or consequential damages,
so the above limitation or exclusion may not apply
to you to the extent not permitted by such law. Notwithstanding
anything else contained in these terms in no event
shall The Weyco Group, Inc.'s total liability to
you for any damages, losses, claims and causes of
action, whether in contract, tort, negligence or
otherwise (collectively "damages") exceed
the amount paid by you for the Weyco Group, Inc.'s
products purchased out of which any damages may have
arisen. Further, you shall indemnify, defend and
hold harmless The Weyco Group, Inc., its affiliates,
subsidiaries, officers, directors, employees and
agents, from and against any and all damages, claims
and actions brought by you or any third party resulting
from your use of this site in violation of these
terms or the infringement by you of any intellectual
property right of any person or entity.
GOVERNING LAW; VENUE; WAIVER; SEVERABILITY
The Weyco Group, Inc. is located in Wisconsin and,
therefore, the laws of the State of Wisconsin (excluding
any principles of conflicts of laws) govern your
use of the Site, Services and this agreement. Any
legal action or proceeding relating to your access
to, or use of, this Site or The Weyco Group, Inc.'s
Services shall be instituted only in a State or Federal
Court located in Milwaukee County, Wisconsin U.S.A.
You and The Weyco Group, Inc. hereby agree to submit
to the jurisdiction of, and agree that venue is proper
in, these courts in any such legal action or proceeding.
Furthermore, no delay or omission by The Weyco Group,
Inc. to exercise any right or any noncompliance on
your part with respect to the Terms shall impair
any such right or be construed to be a waiver by
The Weyco Group, Inc. If any provision of the Terms
is found by a court of competent jurisdiction to
be invalid or unenforceable in whole or in part.
Such provision shall, as to such jurisdiction, to
be ineffective to the extent of such invalidly or
unenforceability without in any manner affecting
the validity or enforceability thereof in any other
jurisdiction or the remaining provisions hereof in
any jurisdiction, provided, however, if such invalid
or unenforceable provisions may be modified so as
to be valid and enforceable as a matter of law, such
provision will be deemed to have been modified so
as to be valid and enforceable to the maximum extent
permitted by law. |